Account and privacy
Your Soul ID, devices, notifications, what others see, pausing and deleting.
What is my Soul ID?
There are no real names here. Every soul has a Soul ID, a 10-digit number shown like a phone number: 444 067 1906, say.
Can I upload a profile photo?
No. There are no photos anywhere on EverConnected, and no uploads.
How do I sign in? Is there a password?
There is no password on EverConnected, so there is nothing to forget.
How do I sign out of other devices?
Settings has a Devices screen listing everywhere you are signed in: a device summary, a coarse location, and when it was last active. The one you are...
How do I take a break without deleting my account?
Pause your account from Settings. It takes you out of matching, hides your profile from other souls, and signs you out everywhere. Your soul profile...
How do I delete my account?
Delete your account from Settings. Here is what happens.
How anonymous am I on EverConnected?
Souls are anonymous to each other. No real names anywhere: you appear as your Soul ID, or as the private alias another soul saved for you. No photos...
How do I block someone?
You can block a soul from their profile, from your conversation, or during a call; blocking mid-call also ends the call.
How do I report someone?
You can report a soul from their profile, from your conversation, or during a call. Pick what happened: spam or a fake profile, harassment or bullying,...
Who can see when I'm online or that I read a message?
Two switches in Settings control this, and both are reciprocal: whatever you hide of others is hidden of you too.
My account is suspended. What can I do?
A suspended account sees one full-screen notice at sign-in, "Your account is suspended", sometimes with a reason, and a note that our moderation team...
How do I control which notifications I get?
Settings has a Notification preferences screen where you tick how each update reaches you, per event, across four channels: Email, SMS, Push and...
What text messages will EverConnected send me?
Account and verification texts only: one-time passcodes and reminders about your booked calls. We do not send marketing texts.