Soul Matches
How matching works, accepting or declining, filters and your conversations.
How does matching work?
The matcher runs regularly through the day and pairs souls one to one. Automatic matches arrive one at a time, never more than one in a rolling 24 hours.
Which match filters actually apply?
Your Soul Search preferences show which filters the matcher reads today.
What happens when I accept or decline a match?
A new match arrives as a card: the soul's Soulie avatar, their Soul ID, a hook quote, their earned badges and a few answer highlights. Never a name,...
Why haven't I had a match yet?
The matcher runs regularly through the day, and automatic matches arrive one at a time, never more than one in a rolling 24 hours. So a quiet stretch...
Why can't I type my own messages?
Messaging here uses curated quick messages: warm, ready-made lines you pick from, instead of a free-text keyboard. That is by design.
How do I schedule a call with my match?
From a conversation, propose a Quest Call: pick a Quest, a time and a duration. Times snap to a 15-minute grid, and your match sees every time in their...
What does "This user is unavailable" mean?
It means exactly what it says and no more: that soul cannot be reached right now, and messaging them is locked.